Careers

Careers

There are currently no vacancies available.

However, we are always excited to meet energetic and talented professionals interested in joining the Keystone Heart Team. If you wish to be considered for any future positions, please send your resume and cover letter to:

Market Development Manager

Sales and Marketing
Full Time
EU US

Summary/Objective
The Keystone Heart (KSH) Market Development Manager (MDM) is expected to achieve all sales revenue targets while growing market share through promoting, selling and servicing all current and future KSH devices in alignment with business and company objectives. The KSH MDM provides technical, clinical, and educational support to ensure safe and proper utilization for the device and practices good territory management with strong organization, administration and expense planning and control. The KSH MDM is a partner and resource to the KSH field organization and to the cross functional teams, including Medical Education, Marketing, Research and Development.

Responsibilities

Territory Management and Account Development

  • Provide quality support to help sites achieve procedural success and for the safe growth of KSH product portfolio
  • Develop and execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities.
  • Probe to understand and confirm customers’ needs, handle objections and gain commitment.
  • Develop and implement strategies to counter competitor messaging.
  • Educate customers to ensure that products are understood and used effectively.
  • Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product portfolio.

Technical and Clinical Support

  • Provide quality technical support to Keystone Heart employees and implanting teams for KSH implant procedures in accordance with KSH guidance.
  • Provide technical leadership during procedures. Educate implanting teams on proper KSH product portfolio indications and provide support on questions regarding device suitability and handling.
  • Transfer knowledge of Clinical trial and KSH product IFUs for safe and effective use of devices.

Customer Service

  • Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Assist with scheduling of cases and proper customer support.
  • Participate in physician training and case observations when necessary.
  • Participate in any other planned customer education meetings and society conventions.
  • Respond to customer requests and resolve complaints in a prompt and effective manner to include proper device complaint reporting.
  • Maintain high standards of personal presentation and promote a professional personal and company image.

Training, Education and Professional Development

  • Develop and maintain comprehensive clinical and technical product knowledge and understands current published VCD, CEP and other relevant literature
  • Recognize and understand competitive products, features, strengths in relation to the company’s products.
  • Participate in product and skills development programs, managing own self development.
  • Resource for R&D for KSH products improvements and next generation needs.
  • Assist in training new hires to the European KSH team.
  • Help drive and maintain quality initiatives and global best practice initiatives.

Administrative Responsibilities

  • Develop and maintain accurate account and territory records
  • Responsible for KSH product portfolio inventory at sites to include shipments, usage and return of product.
  • Responsible for forecasting implants at sites and obtaining billing PO’s for each case.
  • Submits accurate and timely expense reports.
  • Report device complaints to proper departments within quality assurance within Keystone Heart.
  • Schedule travel arrangements to ensure multiple objectives are accomplished.
  • Support cath lab teams with appropriate products, clinical literature and product details.
  • Control expenses and adhere to company policies and procedures.

Communication

  • Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
  • Maintain a high level of communication with appropriate \ sales and leadership team within assigned geography.
  • Plan and implement effective sales/product presentations to customers.
  • Develop and maintain productive working relationships within the company to ensure maximum sales support and maintain a high level of customer service.
  • Contribute to the development of a strong team effort.
  • Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to Director of Sales or other appropriate company personnel
  • Always ensure a professional standard of written and verbal communication at all times.

Competencies

  • Problem Solving/Analysis
  • Business/Clinical Acumen
  • Strategic Thinking
  • Results Driven
  • Leadership
  • Customer Focus
  • Technical Capacity
  • Communication Proficiency
  • Positive/Can-Do Attitude
  • Expense Management
  • Presentation Skills
  • Team Focus
  • Learning Orientation

Education / Experience / Skills:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

  • Bachelor’s Degree
  • 10+ year’s medical device sales or clinical experience in a hospital environment; selling structural heart, interventional cardiology or surgical related products

Travel
This position requires frequent travel, more than 50% – most travel is outside the local area and overnight. International travel may be required in unique situations.

 

Apply for this position

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Medical sales representative

Marketing Research & Development
Full Time Temporary
Europe Israel United States

If you’re target-driven and want to use your knowledge in a medical field, a career as a medical sales representative could suit you

 

Medical sales representatives, widely referred to as reps, are a key link between medical and pharmaceutical companies and healthcare professionals.

 

As a rep you’ll sell your company’s products, which include medicines, prescription drugs and medical equipment, to a variety of customers including general practitioners (GPs), hospital doctors, pharmacists and nurses. You’ll work strategically to increase the awareness and use of your company’s pharmaceutical and medical products.

 

It’s likely that you’ll be based in a specific geographical location and specialise in a particular product or medical area. You may have to make presentations and organise group events for healthcare professionals, as well as working with contacts on a one-to-one basis.

Responsibilities

In any setting, the process of selling involves contacting potential customers, identifying their needs, persuading them that your products or services (rather than those of competitors) can best satisfy those needs, closing the sale by agreeing the terms and conditions, and providing an after-sale service.
 
As a medical sales representative, you’ll need to:

  • arrange appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular ‘cold’ calling
  • make presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector
  • organise conferences for doctors and other medical staff
  • build and maintain positive working relationships with medical staff and support administrative staff
  • manage budgets for catering, outside speakers, conferences and hospitality
  • keep detailed records of all contacts
  • reach, and if possible exceed, annual sales targets
  • win new customers, as well as developing long-term relationships with existing ones
  • plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager
  • regularly attend company meetings, technical data presentations and briefings
  • keep up to date with the latest clinical data supplied by the company, and interpret, present and discuss this data with health professionals during presentations
  • analyse sales data to improve results and make sure resources are effectively allocated
  • monitor competitor activity and competitors’ products
  • keep up to date with new developments in the NHS, anticipate potential negative and positive impacts on the business and adapt strategy accordingly
  • develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector
  • stay informed about the activities of health services in a particular area.

Salary

  • Starting salaries for medical sales representatives typically range from £18,000 to £24,000.
  • With experience you can typically earn between £25,000 and £40,000. Salaries for managers and senior-level roles start at around £40,000.
  • Pay is supplemented by bonuses or performance-related pay and you can achieve high earnings if you’re successful in meeting and exceeding sales targets.

You may work as part of a team of sales reps, sharing the same sales results, or independently.
 
Many companies offer other incentives and benefits such as a company car, laptop, mobile phone, pension and private health insurance.
 
Income figures are intended as a guide only.

Working hours

Working hours typically include regular extra hours and some evenings, but not weekends or shifts. For example, you may have to attend breakfast meetings or conduct presentations in the evenings at a local hotel or conference venue.

 

Work is generally office or home based but you’ll spend a substantial amount of time travelling to and from clients. Part-time work is also possible.

 

Self-employment and freelance work is uncommon.

What to expect

  • Opportunities occur throughout the UK, but the job usually involves responsibility for a particular geographical area, often called a ‘territory’. If you’re successful, you may find yourself head-hunted from one company or region to another.
  • Smart dress and a professional appearance are essential.
  • There is a lot of travel during the day with occasional absence from home overnight. You may have to attend client dinners on some evenings.
  • There may be some opportunities for overseas work or travel with multinational pharmaceutical companies.

Qualifications

Although this career is open to all graduates, the following subjects may improve your chances:

  • dentistry
  • life sciences
  • medicine
  • nursing
  • pharmacy.

You don’t need a science degree, however, and a good number of medical sales representatives have a non-science degree. A business or marketing degree, for example, can be particularly useful, especially if accompanied by some knowledge of medical sales and what this involves.

 

Entry with an HND or foundation degree is possible. Life science or healthcare subjects are particularly useful or experience in marketing or ethical sales.

 

A pre-entry postgraduate qualification is not necessary, although a relevant Masters can be an advantage for medical sales positions requiring specific, technical knowledge.

 

Entry without a degree, HND or foundation degree is possible if you have a strong record in sales and business development.

Skills

You’ll need to have:

 

  • excellent communication and presentation skills
  • an outgoing and persuasive manner and negotiating skills
  • sales and customer relationship skills
  • confidence and persistence
  • patience and self-motivation
  • analytical and planning skills
  • a flexible approach to work in order to adapt to changes, for example in the healthcare system or product and drug formularies
  • strong teamwork and networking skills
  • commercial and business awareness.

A driving licence is essential.

Work experience

Try to gain pre-entry experience and find out as much as possible about the realities of the job by arranging to shadow a medical sales representative. Contact pharmaceutical companies to arrange work shadowing or try your doctor’s surgery or local pharmacy.
 

Relevant work experience in a hospital placement or in a commercial environment may also improve your chances. Experience in a sales or marketing role is particularly useful.

 

Research the pharmaceutical industry and keep up to date with developments in the NHS. Talk to chemists and pharmacists.

 

Professional bodies may have local groups, and networking opportunities may be provided with student membership of organisations such as The Chartered Institute of Marketing (CIM).

Apply for this position

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Physician Investor Partners

Part Time

Job Description

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type…

 

  • Experience/Education: Ideally a 2:1 degree – any degree discipline will be considered although a general interest in science/medicine is important.
  • Work Location: USA
  • Salary: $5,000-$8,000
  • Contract, dates and working times: Full-time
  • Number of Positions Open: 2

Job brief

  • CV support
  • Assessment support and techniques
  • Research and industry insight
  • Healthcare and pharmaceutical knowledge
  • Training and mentoring
  • Excellent pay and job packages

Apply for this position

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